If a defect covered by this warranty occurs during this three (3) month warranty period, Nintendo will repair or replace the defective product, free of charge.* SERVICE AFTER EXPIRATION OF WARRANTY Nintendo warrants to the original purchaser that the product (games and accessories) shall be free from defects in material and workmanship for a period of three (3) months from the date of purchase. If a defect covered by this warranty occurs during this warranty period, Nintendo will repair or replace the defective hardware product or component, free of charge.* The original purchaser is entitled to this warranty only if the date of purchase is registered at point of sale or the consumer can demonstrate, to Nintendo's satisfaction, that the product was purchased within the last 12 months. ('Nintendo') warrants to the original purchaser that the hardware product shall be free from defects in material and workmanship for twelve (12) months from the date of purchase. Please do not send any products to Nintendo without contacting us first.

If the problem cannot be solved with the troubleshooting information available online or over the telephone, you will be offered express factory service through Nintendo. to 7 p.m., Pacific Time, Monday - Sunday (times subject to change). Try our website at or call our Consumer Assistance Hotline at 1-80, rather than going to your retailer. You may need only simple instructions to correct a problem with your product. Please scroll down to read the warranty and service information for the NES Classic Edition and Super NES Classic Edition. Please click here to contact us for further support.This Limited Warranty applies to Nintendo products still within their original warranty period, other than the NES Classic Edition and Super NES Classic Edition. If the issue persists with the Joy-Con control sticks, the Nintendo Switch console may need to be inspected. If the Joy-Con registers correctly as being attached to the console but the control sticks are not responding correctly, the non-working Joy-Con controller may need to be inspected. If the control sticks cannot be calibrated, the non-working Joy-Con controller may need to be inspected. If this is the case, the in-game tilt controls may need to be deactivated. If these are activated, it may seem as if the control sticks are not responding correctly. Some game, such as Mario Kart 8 Deluxe, support in-game tilt controls. If the issue is occurring with a specific game or application, try the following:Ĭheck for any available software updates for that game.Ĭheck the electronic manual for that game. Remove any skins or covers from the problematic Joy-Con, if any, and calibrate the control sticks. If the Joy-Con are not registering correctly on the console, please read Joy-Con Not Recognized or Not Registering While Attached to the Console.Įnsure your console has the latest system update.Įnsure the Joy-Con controllers have the latest controller firmware installed. With the Joy-Con attached to the console, verify that they register correctly as attached within the Controllers screen, accessible from the HOME Menu. However, they can be used as wireless controllers with Nintendo Switch Lite. Note: The Joy-Con cannot be attached to Nintendo Switch Lite. If the control sticks on a Nintendo Switch Pro Controller are not responding correctly, see Control Sticks Are Not Responding Correctly on Nintendo Switch Pro Controller. If the control sticks on Nintendo Switch Lite are not responding correctly, see Control Sticks Are Not Responding on Nintendo Switch Lite. Upon waking up the console, you’ll have the option to reset the controller inputs. If you don’t know or remember the custom configuration for your controller, you can set the console to sleep mode. Button Mapping: Joy-Con controllers detached from the system showing a wrench icon

Nintendo switch joy con warranty